Shipping Policy

Last Updated: August 10, 2026

This Shipping Policy applies to purchases made through Belaor at belaor.com.

1. Shipping Destinations

Belaor ships to many destinations internationally.

Shipping availability may vary depending on the destination, product availability, carrier restrictions, customs regulations, and other operational considerations.

If we are unable to ship an order to the address provided, we may contact you for additional information or cancel and refund the affected order.

2. Free Standard Shipping

Belaor currently offers free standard shipping on orders over USD $40, unless a different shipping charge or shipping method is clearly displayed at checkout.

The applicable shipping charge, if any, will be displayed before you complete your purchase.

Shipping promotions may be changed or discontinued for future orders without affecting orders already accepted.

3. Order Processing

Orders are processed after payment has been successfully authorized.

Processing times may vary depending on product availability, order volume, weekends, public holidays, promotions, and other operational factors.

Once your order has been processed and shipped, you will normally receive a shipping confirmation email containing available tracking information.

4. Estimated Delivery

Delivery times vary depending on the destination and shipping method.

Factors that may affect delivery time include:

• Destination country or region;
• Local courier and postal services;
• Customs clearance;
• Weather conditions;
• Public holidays;
• Transportation disruptions;
• Carrier delays;
• High order volumes;
• Other circumstances outside our reasonable control.

Any delivery date or delivery window displayed on our website, during checkout, in an order confirmation, or by a shipping carrier is an estimate unless expressly stated otherwise.

We cannot guarantee a specific delivery date where circumstances outside our reasonable control affect the shipment.

5. Tracking Information

When tracking is available, tracking information will normally be sent to the email address used to place your order.

Please allow reasonable time after shipment for the carrier to scan the package and activate the tracking information.

Tracking updates may occasionally be delayed even while the parcel remains in transit.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully check your:

• Recipient name;
• Street address;
• Apartment or unit number;
• City;
• State or province;
• Postal or ZIP code;
• Country;
• Telephone number.

If you discover an address error after placing your order, contact us immediately at support@belaor.com.

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee changes after an order has been processed or shipped.

Except where required by applicable law, Belaor is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Lost or Delayed Packages

If tracking has not updated for an unusually long period or you reasonably believe your package has been lost, please contact us at support@belaor.com.

Include your order number and tracking information.

We will review the shipment and may contact the shipping carrier as appropriate.

Depending on the circumstances and the results of our review, we may provide a replacement, refund, reshipment, or other reasonable resolution.

8. Packages Marked as Delivered

If tracking indicates that your package was delivered but you cannot locate it, please first:

• Check around the delivery location;
• Check with household members;
• Check with neighbors or building management where appropriate;
• Contact the local delivery carrier;
• Allow a short period in case the carrier marked the package as delivered before completing final delivery.

If the package still cannot be located, contact us at support@belaor.com.

We will review the circumstances and provide reasonable assistance.

9. Damaged Packages

If your product arrives damaged, defective, leaking, or otherwise materially affected during shipping, please contact us as soon as reasonably possible.

Please provide:

• Your order number;
• A description of the problem;
• Photographs of the affected product;
• Photographs of the packaging and shipping label where appropriate.

We will review the information and provide an appropriate resolution in accordance with our Refund / Return Policy and applicable law.

10. Customs, Import Duties, and Taxes

International orders may be subject to customs inspections, import duties, taxes, VAT, brokerage charges, or other fees imposed by the destination country or local authorities.

Unless such charges are expressly included or collected during checkout, the recipient may be responsible for applicable import-related charges.

Belaor does not control charges imposed by customs authorities or other government agencies.

Customers are responsible for complying with applicable import requirements in their destination country.

11. Refused or Unclaimed Packages

If a package is refused, abandoned, or returned because it was not claimed, additional shipping or processing costs may apply where permitted by law.

Any refund for an eligible returned shipment will be handled after the package is received and reviewed, subject to our Refund / Return Policy and applicable consumer laws.

12. Events Outside Our Control

We are not responsible for reasonable shipping delays caused by events outside our control, including severe weather, natural disasters, customs delays, carrier disruptions, transportation interruptions, strikes, governmental actions, public emergencies, or similar events.

We will nevertheless make reasonable efforts to assist customers with shipping problems.

13. Contact Us

For shipping, tracking, or delivery questions, contact:

support@belaor.com

Please include your order number when contacting us.