Return Policy

Returns & 180-Day Satisfaction Guarantee

Last Updated: August 8, 2026

We want you to feel confident when ordering from Belaor.

Eligible purchases are covered by our 180-Day Satisfaction Guarantee, subject to the terms below.

180-Day Guarantee

If you are not satisfied with an eligible Belaor product, contact us within 180 days of the date your order was delivered.

Email:

support@Belaor.com

Please include your order number and a brief explanation of the issue so our customer support team can assist you.

Because our satisfaction guarantee is intended to allow customers to try the product, an eligible product does not necessarily have to remain completely unopened in order for a satisfaction claim to be reviewed.

How to Request a Refund

Before returning any product, contact our customer support team.

Please provide:

Your order number.

The email address used for your purchase.

The product involved.

The reason for your request.

If your product arrived damaged, defective, leaking, or incorrect, photographs may be requested so we can resolve the issue.

Do not return products without first contacting us and receiving instructions.

Damaged, Defective, or Incorrect Products

Please inspect your order when it arrives.

If your item is damaged, defective, or different from what you ordered, contact us as soon as possible.

After reviewing the issue, we may offer a replacement or refund as appropriate.

Refunds

Once a refund is approved, it will generally be issued to the original payment method.

Banks and payment providers may require additional time to post the refund to your account after it has been processed by us.

We cannot control processing times imposed by your bank, card issuer, PayPal, or another payment provider.

Return Shipping

If we sent an incorrect item or the product arrived damaged or defective, we will provide appropriate instructions regarding return or replacement costs.

For other approved returns, the customer may be responsible for return shipping unless we tell you otherwise or applicable law requires a different result.

Promotional and Discounted Orders

Unless clearly marked Final Sale before purchase, eligible promotional and discounted Belaor products remain subject to this Return Policy.

Non-Returnable Items

We may be unable to accept returns for:

Items not purchased from Belaor.

Items where the order cannot reasonably be verified.

Items returned outside the applicable guarantee period.

Gift cards, where applicable.

Products damaged through misuse or use inconsistent with product directions.

Any item that applicable law does not require us to accept.

Nothing in this policy limits any mandatory consumer rights you may have under applicable law.

Order Cancellations

We cannot guarantee cancellation once an order has entered processing or fulfillment.

If the parcel has already shipped, the order must be handled under the applicable return procedure.

Contact

For returns, refunds, or damaged orders: