Contact Us

Last Updated: August 10, 2026

Contact Belaor

Thank you for visiting Belaor.

If you have questions regarding a product, an existing order, shipping, tracking, returns, refunds, payments, or any other customer service matter, please contact us using the information below.

Customer Support

Email: support@belaor.com
Phone: +86 13355513127

We aim to respond to customer inquiries as quickly as reasonably possible. Most email inquiries are normally reviewed within 24–48 hours. Response times may be longer during weekends, public holidays, major promotions, or periods of unusually high order volume.

Order-Related Inquiries

To help us assist you efficiently, please include the following information when contacting us about an order:

• Your full name;
• Your order number;
• The email address used to place your order;
• A brief description of your question or issue.

If your product arrived damaged, defective, leaking, or incorrect, please include clear photographs of the product, shipping package, and shipping label where appropriate.

Order Changes or Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request. However, we cannot guarantee that an order can be changed or canceled after it has entered processing, fulfillment, or shipping.

Shipping and Tracking

Once tracking information becomes available, it will normally be sent to the email address associated with your order.

For additional information, please review our Shipping Policy.

Returns and Refunds

Eligible purchases may be covered by our 180-Day Satisfaction Guarantee.

Before returning any product, please contact our customer support team for instructions.

For complete details, please review our Refund / Return Policy.

Privacy Requests

Questions or requests relating to personal information, privacy rights, marketing preferences, or data deletion may be submitted to:

support@belaor.com

Please provide enough information for us to identify your request and, where necessary, verify your identity.

Business Information

Company Name: Zhangzhou Huxiang Technology Co., Ltd.
Brand: Belaor
Website: belaor.com
Company Address: Room 104, No. 15-9 Shicang North Road, Longwen District, Zhangzhou City, Fujian Province, China
Email: support@belaor.com
Phone: +86 13355513127